Please note that if you cannot find the answer you are looking for below, do not hesitate to contact us here. Our dedicated team is ready to assist you.

FAQ's

MAINTENANCE

Wipe clean using a soft, damp cloth, avoiding excess moisture.

Avoid contact with oily substances, creams, chemicals and harsh cleaning products. 

LEATHER

Wipe clean using a soft, damp cloth, avoiding excess moisture.

Avoid contact with oily substances, creams, chemicals and harsh cleaning products. 

INSTALLATION

Edge Pulls 

Edge pulls are designed for installation on ¾” thick doors. Custom sizing is available for other door thicknesses.  

Edge pulls should be installed by a professional tradesperson. A recessed groove is required to be cut in the door to allow the handle to sit flush with the door edge. We suggest cutting recessed grooves after receiving the product. As a natural material, leather thicknesses can vary slightly.

Handles are supplied with pre-cut fixing holes. Fastening screws are supplied. For best results, handles should first be installed with a standard #6 square head screw prior to installing the slotted screws provided.

Strap/Loop Pulls 

Handles are supplied with pre-cut fixing holes and barrel fasteners. Fasteners will fit doors between 5/8”- 7/8” thick. Contact us for custom fastener lengths.

 

WARRANTY

1 year warranty on manufacturing defects.